💸 Refunds & Cancellations

• Cancellations made at least 24 hours before the booking date qualify for a 50% refund.
• Cancellations made less than 24 hours before check-in are non-refundable.
• All refund requests must be submitted via WhatsApp to +27 72 571 6962.
• Refunds are processed within 7 working days and may incur a handling fee.
• Special cases may be considered at management’s discretion.