💸 Refunds & Cancellations

  • Cancellations made at least 24 hours before the booking date qualify for a 50% refund.
  • Cancellations made less than 24 hours before check-in are non-refundable.
  • All refund requests must be submitted via WhatsApp to +27 72 571 6962.
  • Refunds are processed within 7 working days and may incur a handling fee.
  • Special cases may be considered at management’s discretion.